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The Role of AI in Developer Support: Enhancing, Not Replacing, Human Expertise

Alessio Bussolari
3 min readMar 30, 2024

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Explore how AI will revolutionize developer support, empowering rather than displacing developers. Discover why companies will not replace developers with AI to avoid dependency on external entities and safeguard their intellectual property.

Empowering Developers: The Evolution of AI in Developer Support

As artificial intelligence (AI) continues to advance, its integration into developer support tools promises to revolutionize software development practices. However, contrary to concerns of job displacement, AI will serve to augment rather than replace human developers. This article explores the role of AI in developer support and why companies will maintain their reliance on human expertise in software development.

AI's Role in Developer Support

AI technologies, including machine learning and natural language processing, are increasingly being incorporated into developer support tools. These tools offer a range of capabilities, including:

  • Automated Code Review: AI-powered code analysis tools can identify potential bugs, security vulnerabilities, and performance issues, streamlining the code review process.

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Alessio Bussolari
Alessio Bussolari

Written by Alessio Bussolari

Ruby on Rails programmer since 2009. Current CTO at COSMIC SRL, where I lead the team in creating innovative solutions.

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